Frequently Asked Questions

To save you time we have included the answers to some of our most common questions below.
A. You have made a great decision! You can either join in club or click through to our join page here
A. If a friend/family is a member of one of our fitness clubs then you can use the club with them as a guest for £10. Should you wish to join afterwards then this value is deducted from the usual joining fee.
A. Yes, just contact the club prior to your visit to arrange for a member of the team to show you how to use & get the most out of the equipment.
You can become a member from the age of 14 years old with parent/guardian consent.
A. Telephone, email & location can be found on each of our club pages. Find your club here & click through for contact details.
A. An overview of the fitness classes we deliver can be found here. To view club specific fitness class timetables, select the Sports Direct Fitness club here & then select the ‘timetable’ option on the club page.
A. Click through to the MEMBER AREA as normal, rather than inputting your username and password, click on the ‘Forgotten Your Password’ link & an email, with further instructions on how to reset your password, will be sent to the same email address that is registered on your account. Don’t forget to check your junk/spam folder if the email has not landed in your inbox within 5 minutes.
A. Personal Training sessions can be booked in club either as a one-off session or a block of 5 or 10 sessions.
A. Sunbeds are available at select Sports Direct Fitness Clubs & sessions can be booked in club.
A. Parking is free. However, where Parking Eye is installed, It is your responsibility to register your vehicle registration number in club or accept the penalty for failing to do so.
A. Please refer to your membership terms and conditions (a copy of which can be found in the footer of our website).
A. Please refer to your membership terms and conditions (a copy of which can be found in the footer of our website).