Frequently Asked Questions

To save you time we have included the answers to some of our most common questions below.

The answer to your query should be found within this section so please view before contacting us. Please only contact us if your query is not answered here.

A. You can either join in club or click through to this page here, select your club and complete your details to join today!
A. Day passes are available at £10 and are available by contacting the club directly. If you have a guest pass then please present this during your visit to the club (prior to your workout session).
A. Click through to the BOOK A CLASS page and select the ‘Forgotten Your Password’ link. We’ll email you a password reminder to the email address registered to your account. Don’t forget to check your JUNK EMAIL FOLDER just in case but if you don’t receive anything from us please contact our membership administration team on 03442 459 255.
A. Each of our fitness clubs has a dedicated page where you can find contact details and further information. Just select your club from this page here.
A. Select the club you’re interested in & the group exercise class programme is available to view on the club page. Group exercise classes can be booked through the BOOK A CLASS page here. Group exercise classes are available to members who have group exercise class access available in their membership. If you don’t currently have this included & you’re interested in group exercises classes please speak to the team in club.
A. Yes, please contact the club in advance of your visit & they’ll arrange for a member of the team to show you how to use & get the most out of the equipment in the gym.
A. Yes there are separate male & female changing rooms, each equipped with lockers & showers. You can hire a locker for £5 per month or purchase a pad lock in the club for £4 to keep your personal belongings secure whilst you workout.
A. Personal Trainer profiles are on display in each of our clubs – typically in the gym. Once you have identified the Personal Trainer for you, sessions can be booked in blocks or individually in club. Discounts are available when you block book Personal Training sessions in club.
A. Yes sunbeds are available in select Sports Direct Fitness clubs & sessions can be booked in club.
A. Parking is free. Where Parking EYE is installed at the club, it is your responsibility to register your vehicle registration number in club or accept the penalty for failing to do so.
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